To gain management support, we auditors must help managers understand that auditing is an important process that can help them. With some time, encouragement, and understanding, individual companies may change this aspect. Still, we often struggle with knowing that our managers rely on us to tell them what needs to be done.
Our obligation as audit program managers is to explain this to them and help them understand the reasons for performing internal audits, supplier audits, or other quality audits. How many of your executive managers have read ISO 19011? Probably not many. How do we then convey to management, the CEO, or the board of directors that audits are an essential part of business processes and not something to resent and neglect?Īccording to ISO 19011, the executive management team is required to set the audit criteria and support the audit program. All of these are good reasons, though we must understand that conducting audits is business tool that improves our quality system. When starting an audit, the first question we ask ourselves is, “Why are we doing this?” We may be performing the audit for compliance reasons, financial reasons, or because a procedure tells us that we must. Common audit problems: No management support The remainder of the article will discuss the listed audit problems, the resulting struggles for auditors, and some solutions on how to deal with them constructively. Of course, this isn’t a complete list you may already be thinking of other issues that you’ve encountered. Writing and publishing audit reports in a timely manner.Management doesn’t support the audit program.Many of the audit problems I’ve observed boil down to the following four causes: Throughout my auditing career, I have had the opportunity to observe different auditing styles, from Food and Drug Administration (FDA) inspectors to third-party auditors for ISO certifications. As we cannot discuss every one of them, I have highlighted common audit problems that auditors experience. There are a multitude of issues and audit problems auditors will encounter during auditing that must addressed individually. My hope is that after reading this article, you can apply these insights to your auditing practices to make you a better auditor and ultimately get more out of the audit process. This is going to take some personal work on the readers’ part. This article will offer insight on how to better anticipate and solve the common audit problems that all auditors face. We often perform audits and wonder why, when they’re complete, they didn’t go very well. Anticipating audit problems is a good way of diffusing them before they start trouble.
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